Repeat Medication Ordering Online
The practice will soon be moving to a new clinical system towards the end of April. We will be implementing the new system called ‘SystmOne’, this will be replacing our current system called EMIS Web. We plan to be going live on SystmOne on Wednesday 21st April.
During the transfer, some of the services patients are able to access will be impacted and your support will be helpful during this period for a smooth transition.
The online services you use to order repeat medication will stop functioning from Thursday 8th April 2021 In readiness for this from 15th March when you order your repeat medication, we will issue two months prescriptions to last you over the switchover period (certain medications we may only be able to give you 1 month supply).
If you use the NHS App to access our online services you will be able to do so again after 21st April 2021. All other applications and websites used to access online services will stop connecting to the practice from 8th April 2021.
We strongly recommend that you register with NHS App to prevent any disruption on ordering your repeat medication. Guidance and access to NHS App is available by visiting www.nhsapp.service.nhs.uk/login. Here you can access online services via the website or you can download the app for your smartphone. If you cannot successfully login in to the NHS app, please let us know and will find an alternative solution for you.
If you require any further assistance, please contact our admin team on 01765 692 366 extension 33 who will be able to help you.
Thankyou for your support during this period.